Job Details

Job Location: Central Avenue - Phoenix, AZ 85012

Position Type: Full Time

Education Level: Bachelor's Degree

Travel Percentage: In-Office

Job Shift: Day Shift

Job Category: Executive

We are pleased to share an exciting opportunity at Terros Health for the Chief Technology Officer position.

Terros Health is a health care company focused on the whole person, providing primary care and specializing in mental health and substance use treatment for over 50 years. We help people live their lives in recovery and we save lives every day. Our vision is to provide extraordinary care by empowered people, achieving exceptional outcomes. We are guided by our core values of integrity, compassion and empowerment, with diversity woven throughout. Together, we are Inspiring Change for Life!

If you are interested in working for one of the State's Leading Integrated Healthcare Organizations that promotes Hope, Health and Healing, we encourage you to apply!

HOPE ~ HEALTH ~ HEALING

CHIEF TECHNOLOGY OFFICER

Terros Health is recruiting for an experienced Chief Technology Officer to join our executive leadership team in Phoenix, AZ.

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Full-Time; Salaried

Monday-Friday, 8am-5pm

Location: Central Corporate Office (Central Ave/ North of Thomas Rd)

Bachelor’s degree in Computer Science, Information Technology, or Management Information Systems (MIS), or Health Care Informatics/Information Systems Required; (Master’s preferred)

10+ years experience in technology services, including at least 5 years in leadership

5+ years experience in healthcare, with expertise in strategic planning and technology implementation

Experience or certification in managing cloud migration (preferred)

Strong background in cybersecurity, EHR systems, and business intelligence

The Chief Technology Officer (CTO) at Terros Health serves as a key member of the executive leadership team, responsible for shaping and executing the organization’s information systems strategy in alignment with its mission of delivering whole-person, community-based healthcare. The CTO provides vision, leadership, and oversight for all technology initiatives, ensuring that systems and processes support clinical excellence, operational efficiency, and innovation across the enterprise. Data security and data handling governance also align under the CTO.

Duties include:

Strategic Leadership & Vision

  • Develop systems and structures needed to implement a long-term IT strategy aligned with Terros Health’s mission and growth goals.
  • Identify and implement emerging technologies that can improve patient care, operational efficiency, and organizational resilience.
  • Actively participate as a member of the Executive Leadership Team in driving transparent collaboration, accountability and results.

Technology Oversight & Infrastructure

  • Direct the design, implementation, and maintenance of all IT systems, including electronic health records (EHR), telehealth platforms, and patient portals.
  • Ensure reliable, secure, and scalable infrastructure across clinical and administrative sites.
  • Oversee vendor relationships and negotiate contracts to maximize value and service quality.
  • Provide support to clinical and administrative teams in the selection and implementation of systems and software that create a cohesive system across departments and programs.

Cybersecurity & Compliance

  • Establish and enforce cybersecurity policies and data governance strategies to protect patient data and organizational assets.
  • Ensure compliance with HIPAA, HITECH, and other healthcare regulations.
  • Conduct regular risk assessments, audits, and disaster recovery planning.

Innovation & Digital Transformation

  • Champion digital health initiatives, including mobile apps, remote monitoring, and AI-driven analytics.
  • Lead projects that integrate technology into clinical workflows to reduce burden and improve outcomes.
  • Drive adoption of business intelligence tools for data-driven decision-making.
  • Leverage predictive analytics and big data management to enhance clinical decision-making, optimize resource allocation, and identify population health trends.

Collaboration & Stakeholder Engagement

  • Partner with clinical leaders to ensure IT systems support care delivery and patient safety.
  • Work with finance and operations teams to align technology investments with budget priorities.
  • Act as a bridge between technical teams and non-technical stakeholders, translating needs into solutions.

Team Leadership & Development

  • Build and mentor a high-performing IT team with clear career pathways.
  • Foster a culture of accountability, innovation, and continuous improvement.
  • Provide training and resources to ensure staff stay current with evolving technologies.

Operational Excellence

  • Establish service-level agreements (SLAs) for IT support and monitor performance creating a customer-centric focus for the department.
  • Implement project management standards to ensure timely delivery of initiatives.
  • Continuously evaluate and improve IT processes for efficiency and effectiveness.
  • Maintain compliance with HIPAA, HITECH, 42 CFR Part 2, and FDA/GMP standards through robust policies, audits, and staff training.

Patient & Community Impact

  • Ensure technology enhances patient access, engagement, and satisfaction.
  • Support community-based initiatives with digital tools that expand reach and impact.
  • Monitor patient feedback on digital platforms and adjust systems to improve usability.

Terros Health offers a highly competitive compensation and benefits package.

  • Generous PTO/PST (4+ weeks/year)
  • 10 Holidays plus 1 Floating Holiday

Benefits & Wellness

  • Multiple medical plans - including a no premium plan for employees and their families
  • Multiple dental plans - including orthodontia
  • Financial well-being - 401(k) with a company match, interest-free medical line of credit, financial education, planning, and support
  • 4 Weeks of paid time off in the first year
  • Wellness program
  • Pet Insurance
  • Group life and disability insurance
  • Employee Assistance Program for the Whole Family
  • Personal and family mental and physical health access
  • Professional growth & development - including scholarships, clinical supervision, and CEUs
  • Tuition discounts with GCU and The University of Phoenix
  • Working Advantage - Employee perks and discounts
    • Gym memberships
    • Car rentals
    • Flights, hotels, movies and more

Qualifications

Minimum Qualifications

  • Bachelor’s degree in Computer Science, Information Technology, or Management Information Systems (MIS), or Health Care Informatics/Information Systems (Master’s preferred) or comparable combination of education and experience
  • 10+ experience in technology services, including at least 5 years in leadership, and at least 5 years in healthcare, with expertise in strategic planning and technology implementation.
  • Strong background in cybersecurity, EHR systems, and business intelligence.
  • Demonstrated ability to lead cross-functional teams and drive organizational change.
  • Commitment to Terros Health’s values of compassion, integrity, and empowerment.
  • Experience or certification in managing cloud migration (preferred)

Must pass a background check, drug screen and TB test

Essential Skills

  • Strategic vision to align IT with organizational goals and growth.
  • Deep knowledge of infrastructure, cybersecurity, and healthcare systems (EHR, HIPAA)
  • Ability to use analytics to drive decisions and innovation.
  • Strong communication acumen to translate complex tech into clear business language.
  • Change Management expertise to lead digital transformation and inspire adoption.
  • A focus on high trust and high collaboration to build strong cross-functional partnerships.
  • Ability to develop and mentor high‑performing IT teams.
  • Emotional Intelligence to stay resilient and empathetic under pressure.

About Terros Health

Terros Health is a non-profit healthcare company focused on the whole person, providing primary care and specializing in mental health and substance use treatment for over 55 years. We help people live their lives in recovery and we save lives every day.

Apply now

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