Company
enGen
Job Description
JOB SUMMARY
The job will have oversight of all critical enterprise network and systems infrastructure for the company. This job will lead strategic use of data network, server/data centers, and telephony systems, architecture, configuration, administration and integration. Reliability and availability of our networks is critical to the success of Highmark and our external (ASP) customer's success. This job is responsible for managing a significant annual IT spend. This is a highly visible role within enGen.
ESSENTIAL RESPONSIBILITIES
- Performs management responsibilities to include, but are not limited to: involved in hiring and termination decisions, coaching and development, rewards and recognition, performance management and staff productivity.
- Plans, organizes, staffs, directs and controls the day-to-day operations of the division; develops and implements policies and programs as necessary has budgetary responsibility and authority.
- Accountable for the overall direction and strategy for the enGen Infrastructure division. Leads strategic technology planning to achieve business goals, including the ability to articulate ideas to both technical and non-technical groups, and business case justifications for technology spending initiatives.
- Leads the IT infrastructure engineering and cloud operations, digital workplaces services, networking, storage, mainframe, servers, and telephony/telecom.
- Establishes and maintains a strong partnership with Information Technology peers and other leaders throughout the business to develop and implement strategies that ensure that the infrastructure team anticipates and meets demands, while providing increased availability, scale and continuous improvement of costs and services.
- Leads the evaluation, deployment and management of current and future technologies including the development and implementation to support a high availability 24x7 support model, the creation of a private cloud and virtualization.
- Analyzes and improves upon technology standards across the organization to maintain a competitive edge within the market.
- Formulates continuity plans to all infrastructure services, including disaster recovery, cyber resiliency and IT operational continuity.
- Analyze and optimize all IT infrastructure services to ensure market relevance and explore pathways for commercialization, positioning them as potential revenue-generating offerings for external consumption
- Other duties as assigned or requested.
REQUIRED EDUCATION
- Bachelor's Degree in Engineering, Computer Science, Information Systems or related field
Substitutions
- None
EXPERIENCE
Minimum
- 15 years of working with information technology
- 10 years of mentoring others in a leadership role
- 7 years in staff management
- 5 years in developing strategic plans
- 5 years of developing strategic and tactical solutions to diverse and complex business problems
- 5 years of developing, presenting and communicating technical concepts to varying audiences
Preferred
- 15 years' of steady career progression including senior level infrastructure leadership experience
- Health insurance experience
SKILLS
- Strong interpersonal, people development and management skills; a leader who motivates others with high expectations and clear performance expectations
- The ability to think strategically as well as successfully implement tactical plans
- Exceptional relationship skills - The ability to build trusted, productive partnerships between IT, business leaders and external partners
- Agility in dealing with a constantly changing business environment and areas of ambiguity
LICENSES or CERTIFICATIONS
Required
None
Preferred
None
TRAVEL REQUIREMENT
0% - 25%
LANGUAGE REQUIREMENT (other than English)?
None
PHYSICAL, MENTAL DEMANDS and WORKING CONDITIONS
Position Type
Office-based
Teaches / trains others regularly: Occasionally
Travel regularly from the office to various work sites or from site-to-site: Rarely
Works primarily out-of-the office selling products/services (sales employees): Never
Physical work site required: Yes
Lifting: up to 10 pounds: Constantly
Lifting: 10 to 25 pounds: Occasionally
Lifting: 25 to 50 pounds: Rarely
Disclaimer
The job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this job title. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job.
Compliance Requirement: This job adheres to the ethical and legal standards and behavioral expectations as set forth in the code of business conduct and company policies.
As a component of job responsibilities, employees may have access to covered information, cardholder data, or other confidential customer information that must be protected at all times. In connection with this, all employees must comply with both the Health Insurance Portability Accountability Act of 1996 (HIPAA) as described in the Notice of Privacy Practices and Privacy Policies and Procedures as well as all data security guidelines established within the Company’s Handbook of Privacy Policies and Practices and Information Security Policy.
Furthermore, it is every employee’s responsibility to comply with the company’s Code of Business Conduct. This includes but is not limited to adherence to applicable federal and state laws, rules, and regulations as well as company policies and training requirements.
Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on any category protected by applicable federal, state, or local law.
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