Director of Engineering

Job Title: Director of Engineering

Reports To: CEO

Department: Engineering / Product

About Steer Health

Steer Health is an AI-powered growth and automation platform transforming how healthcare organizations engage patients, streamline operations, and drive measurable outcomes. Our solutions including Digital Front Door, AI-driven scheduling, intake automation, and care coordination workflows help hospitals, medical groups, and specialty clinics grow revenue, reduce costs, and deliver exceptional patient experiences through intelligent automation.

Role Overview

We are looking for a Director of Engineering to lead and scale our engineering organization as we continue to build and evolve next-generation healthcare AI products. This role is both strategic and hands-on, responsible for technical leadership, execution excellence, and building strong engineering teams aligned with Steer Health’s mission and business goals.

As Director of Engineering, you will be a key partner to the CEO, Product, and GTM leadership, owning the engineering roadmap, delivery, and technical standards across the platform.

What You’ll Do

• Drive execution of engineering initiatives from ideation through production release
• Lead, mentor, and grow high-performing engineering teams
• Partner cross-functionally with Product, Design, and GTM to align technology with business outcomes
• Ensure high standards for quality, performance, security, scalability, and compliance
• Strengthen engineering processes, tooling, and culture to support rapid growth

Leadership & Strategy

• Lead, coach, and scale teams across backend, frontend, data, platform, and infrastructure
• Translate product strategy into clear technical plans, milestones, and delivery metrics
• Establish engineering best practices, accountability, and operational excellence
• Collaborate closely with executive leadership on priorities, risks, and long-term vision
• Own the architecture, delivery, and evolution of Steer Health’s AI-powered platforms
• Ensure systems are scalable, secure, reliable, and compliant (including SOC 2)
• Drive modern engineering practices such as CI/CD, automated testing, code reviews, and observability
• Provide technical guidance on design decisions, tradeoffs, and system integrations

Team Development

• Hire, retain, and develop top engineering talent
• Establish clear growth paths, performance feedback, and mentorship frameworks
• Foster an inclusive, collaborative, and high-trust engineering culture

Collaboration

• Partner with Product, Design, GTM, Customer Success, and Product Marketing teams
• Communicate technical plans, dependencies, and risks clearly to stakeholders
• Translate customer and market feedback into engineering priorities

Technical Skills & Experience

Must-Have (Core Platform Technologies)

• Strong hands-on and leadership experience with Node.js
• Experience working with MongoDB and SQL databases
• Practical experience building or integrating agentic AI systems (OpenAI or similar LLM platforms)
• Frontend experience with Next.js and modern web architectures
• Deep understanding of CI/CD pipelines and automated deployment workflows
• Experience running production systems on Kubernetes
• Cloud experience with Google Cloud Platform (GCP)
• Strong understanding of SOC 2 compliance, security controls, and audit readiness

Good-to-Have

• Experience with Python (data pipelines, AI/ML, or backend services)
• Exposure to Azure cloud environments
• Experience with Kafka or event-driven / streaming architectures

Qualifications

Essential

• 15+ years of engineering experience, with 7+ years in senior technical leadership roles
• Proven ability to build, lead, and scale high-performing engineering teams
• Strong architectural judgment with experience scaling SaaS or cloud-native platforms
• Excellent communication skills and ability to influence at the executive level
• Track record of close collaboration with Product and cross-functional partners

Preferred

• Experience in healthcare, AI, automation, or B2B SaaS platforms
• Familiarity with AI/ML-driven products and data-heavy systems
• Exposure to healthcare integrations, security, or compliance standards
• Startup or high-growth environment experience

Why Join Steer Health?

• Impactful Mission: Build AI-driven technology that improves patient access and healthcare operations
• High Ownership Role: Shape engineering strategy and execution at a growing healthcare tech company
• Collaborative Culture: Work closely with leadership, product, and GTM teams
• Competitive Compensation & Benefits