Role Overview

The successful candidate will be responsible for leading 3–4 engineering teams responsible for the backend services that power our AI/ML-native marketing platform, including data transfer, storage and querying, and message compilation, rendering, delivery and tracking. This is a unique opportunity to shape the technical foundation of a high-scale, distributed system while working with cutting-edge AI-driven marketing technologies. As a key leader, you'll drive execution, mentor engineering managers, and influence the future of our platform—ensuring both business impact and long-term technical excellence. The role will be reporting to the Senior Vice President of Product and Engineering.

Responsibilities

• Translate the product vision into clear engineering goals and ensure strong execution
• Enable teams to operate effectively and consistently meet delivery commitments
• Ensure smooth collaboration across interconnected product areas, proactively managing dependencies and preventing bottlenecks
• Maintain a culture of engineering excellence
• Collaborate closely with Product Management and Product Design to align engineering efforts
• Align investments with business objectives, effectively managing technical debt and balancing short-term delivery with long-term sustainability
• Develop and coach engineering managers, fostering leadership development, mentorship, and operational excellence
• Hire and retain strong, balanced teams with minimal attrition, proactively addressing performance concerns and maintaining high standards
• Cultivate a high-engagement, high-accountability environment where teams take strong ownership of outcomes

Qualifications

• 5+ years of engineering leadership experience, including managing multiple teams and coaching engineering managers
• Strong foundational engineering expertise, with experience in system architecture, scalability, and modern development practices
• Proven ability to assess technical trade-offs and guide teams
• Experience leading teams through scaling challenges, implementing workflows that improve efficiency without excessive overhead
• Experience with high-volume delivery of marketing messages via email and mobile sending platforms
• Skilled at identifying and addressing performance issues constructively, with a track record of mentoring engineering managers and senior individual contributors
• Strong decision-making ability in ambiguous situations, effectively balancing speed and quality while iterating based on new data
• Excellent communication skills, able to articulate technical concepts to non-technical stakeholders and advocate for engineering priorities at the leadership level and with cross-functional teams
• Operates with a strong sense of ownership and accountability for team outcomes
• Takes initiatives to solve problems proactively

Diversity and Inclusion

Studies have shown that women, communities of color, and historically underrepresented people are less likely to apply to jobs unless they meet every single qualification. We are committed to building a diverse and inclusive culture where all Inkers can thrive. If you’re excited about the role but don’t meet all of the abovementioned qualifications, we encourage you to apply. Our differences bring a breadth of knowledge and perspectives that makes us collectively stronger. We welcome and employ people regardless of race, color, gender identity or expression, religion, genetic information, parental or pregnancy status, national origin, sexual orientation, age, citizenship, marital status, ethnicity, family or marital status, physical and mental ability, political affiliation, disability, Veteran status, or other protected characteristics. We are proud to be an equal opportunity employer.