Welcome to Pyramid Global Hospitality

Where people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships.

Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers.

Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences.

Check out this video for more information on our great company!

About Our Property

At the Hilton Birmingham at UAB we consistently rise above the competition. On day one, you will begin with a robust wage package, excellent benefit plans, a matching 401K plan, professional development, generous bonuses, travel perks and the opportunity to grow across a portfolio of 100 hotels representing all major brands. We are an Employer of Choice—we understand that the care of our team members is as important as the service we provide to our guests and the communities around us. Hilton Birmingham at UAB boasts 295 guest rooms, 14,892 sq ft of meeting space, an on-site F&B outlet and a bar! If you have a genuine passion for hospitality, come and join our team. You will have an important role in the delivery of outstanding service and memorable experiences for each guest. You will have fun, learn and be part of a successful journey at a growing company. Find out today what a career at the Hilton Birmingham at UAB with Pyramid Hotel Group can mean for you!

What You Will Have An Opportunity To Do

  • Department: Engineering / Facilities
  • Reports To: General Manager
  • Status: Full-Time

Position Summary

The Director of Engineering is responsible for the overall maintenance, safety, and physical condition of a full-service hotel, including guest rooms, public spaces, restaurants, kitchens, meeting and banquet facilities, and back-of-house areas. This role provides strategic leadership to the engineering department, ensuring all building systems operate efficiently and in compliance with brand standards, while supporting a high-quality guest and event experience.

Key Responsibilities

Leadership & Team Management

  • Lead, train, schedule, and develop a diverse engineering team supporting 24/7 hotel operations
  • Establish performance standards, conduct evaluations, and support career development
  • Maintain on-call coverage and respond to emergencies as required
  • Partner with hotel leadership and department heads to support operational and event needs

Maintenance & Hotel Operations

  • Oversee daily maintenance operations for guest rooms, public areas, restaurants, bars, kitchens, meeting rooms, ballrooms, spa, and recreational facilities
  • Ensure timely completion of work orders and preventive maintenance tasks
  • Support high-volume banquet and conference operations by ensuring event spaces are fully functional and properly set
  • Coordinate maintenance needs with housekeeping, food & beverage, and sales teams

Building Systems & Technical Oversight

  • Manage HVAC, electrical, plumbing, boilers, chillers, elevators, kitchen equipment, life safety, and fire alarm systems
  • Ensure uninterrupted operation of critical systems during peak occupancy and large events
  • Maintain building automation and energy management systems
  • Oversee pool, spa, and water quality systems where applicable

Safety, Compliance & Risk Management

  • Ensure compliance with all local, state, and federal regulations, including OSHA, fire/life safety, and health department standards
  • Lead safety training, inspections, and emergency preparedness programs
  • Coordinate required testing, certifications, and inspections
  • Act as primary contact during inspections, audits, and emergency situations

Budgeting, Capital & Vendor Management

  • Prepare and manage the engineering department operating and capital budgets
  • Identify cost-saving initiatives while maintaining quality and guest experience
  • Plan and oversee capital improvement projects, renovations, and life-cycle replacements
  • Manage vendor contracts, service agreements, and contractor performance

Guest Experience & Brand Standards

  • Ensure the hotel’s physical condition consistently meets or exceeds brand and ownership standards
  • Support guest satisfaction and service recovery related to maintenance issues
  • Participate in brand inspections and ensure successful outcomes

Qualifications

Required

  • Minimum of 5–7 years of engineering or facilities management experience in a full-service hotel or comparable large-scale facility
  • Minimum of 3 years of supervisory or management experience
  • Strong working knowledge of commercial building systems and kitchen/banquet equipment
  • Proven ability to manage multiple priorities in a fast-paced, event-driven environment
  • Strong leadership, communication, and organizational skills

Preferred

  • Degree or technical certification in engineering, facilities management, or related field
  • Experience with large meeting/conference hotels or convention properties
  • Familiarity with brand standards for full-service hotel operations

Physical & Scheduling Requirements

  • Ability to stand, walk, climb ladders, bend, and lift up to 50 lbs
  • Ability to work flexible hours, including evenings, weekends, holidays, and to be on call for emergencies

What are we looking for?

Compensation

  • $77,000
  • $85,000

Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.

About Pyramid Global Hospitality

Pyramid Global Hospitality (“Pyramid”) is a leading hotel management company, operating in the US, Caribbean, and Western Europe. With portfolio revenues exceeding $3 billion, Pyramid manages 220 hotels, resorts, and conference centers, both branded and independent. The firm maintains offices in Boston (Headquarters), Cincinnati, Houston, and London. Additional information about Pyramid can be found at www.pyramidglobal.com In 2021, Pyramid partnered with Benchmark Resorts and Hotels to add an additional 59 Managed or Asset Managed Resorts and over 10,000 additional team members. The two companies share the same company culture, values and philosophies. We are growing and Opportunities abound! What really sets us apart from its competitors is our reputation as an employer. Professional growth is not just possible throughout the company but planned and encouraged. The Leadership Team at Pyramid consider team member development its first priority, understanding that success is only achieved in a workplace where every contributor is respected and recognized. This is why we deliver superior results. There is opportunity to work directly with senior leaders, experience stretch assignments and learn hospitality management from industry giants. You will come to know a distinctive people centric culture that is at the core of all we do. The decisions we make and the paths we take are bound by a commitment to our Owners, Associates, Customers and the Communities where we work. We attract the most talented associates in the industry, and actively encourage candidates with a “hospitality spirit” who may be thinking about a career change to join our team.

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