Welcome to Pyramid Global Hospitality

Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits, and our dedication to building meaningful relationships.

Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers.

Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences.

Check out this video for more information on our great company!

About our property

Welcome to The Dellshire, a distinctive pre-build property in the Pyramid Global Hospitality portfolio. Set to open in the Spring of 2026, this themed resort will feature a design unlike any other, offering a unique setting for future hospitality professionals. Dellshire Resort, an independent four-star destination resort, is nestled in the scenic beauty of Wisconsin Dells. This is a rare opportunity to shape and elevate the positioning of a unique property known for its immersive guest experiences, natural surroundings, and Midwestern hospitality. As The Dellshire moves through development, future team members have the opportunity to be part of the launch of something truly special. As part of the Pyramid Global Hospitality family, you’ll join a people-first culture that values collaboration, growth, and exceptional service. If being part of a one-of-a-kind opening excites you, we invite you to join our Pyramid family and apply today.

What you will have an opportunity to do

Director of Engineering

Dellshire Resort | Opening Spring 2026

Where imagination, wonder, and togetherness come to life in extraordinary style.

Shape your success in a place built for unforgettable experiences. At Dellshire Resort - a world-class, castle-inspired destination where technology meets timeless adventure - you’ll join a team dedicated to awakening imagination, wonder, and connection.

The Director of Engineering is responsible for overseeing all aspects of the engineering and maintenance operations at Dellshire Resort, ensuring that the property’s buildings, systems, and equipment operate efficiently, safely, and reliably. This position provides strategic leadership to the Engineering team while maintaining compliance with all local, state, and federal regulations. The Director of Engineering plays a critical role in maintaining the resort’s luxury standards, supporting sustainability initiatives, and ensuring a safe and comfortable environment for all guests and curators.

Why You’ll Love Dellshire

  • Be part of a resort that blends luxury and adventure into a storybook setting.
  • Work with a team that values creativity, collaboration, and connection.
  • Experience professional growth in a dynamic, pre-opening environment with room to make your mark.
  • Competitive pay
  • Comprehensive health, dental, and vision coverage
  • Paid time off and holidays
  • 401(k) with employer match
  • Associate recognition programs
  • Exclusive discounts and family perks
  • Free employee meal daily

What You’ll Do

  • Direct and supervise all engineering, maintenance, and facilities operations including electrical, HVAC, plumbing, refrigeration, and mechanical systems.
  • Develop, implement, and oversee preventive maintenance programs for guest rooms, public spaces, back-of-house areas, and equipment.
  • Lead, train, and schedule the Engineering team to ensure effective and efficient operations.
  • Conduct regular inspections of the property to identify maintenance and safety needs, ensuring timely repairs and compliance with brand and regulatory standards.
  • Manage and coordinate capital projects, renovations, and upgrades in collaboration with the General Manager and corporate teams.
  • Ensure compliance with fire, life safety, and building codes; maintain documentation for inspections, certifications, and permits.
  • Monitor utility consumption and implement energy-saving initiatives to support Dellshire’s sustainability goals.
  • Maintain accurate records of maintenance logs, vendor contracts, and purchase orders.
  • Develop and manage departmental budgets, controlling labor and operational costs effectively.
  • Respond promptly to emergency situations, including power outages, system failures, and natural disasters.
  • Collaborate with Housekeeping, Food & Beverage, and Front Office departments to resolve maintenance issues quickly and discreetly.
  • Oversee third-party contractors and ensure work meets resort quality and safety standards.
  • Foster a culture of safety, teamwork, and accountability within the Engineering Department.
  • Perform other duties and special projects as assigned by the General Manager.

What are we looking for?

Who You Are

  • Bachelor’s degree or technical certification in Engineering, Facilities Management, or related field preferred.
  • Minimum 5–7 years of progressive experience in hotel or resort engineering, including supervisory or managerial experience.
  • In-depth knowledge of building systems (HVAC, electrical, plumbing, refrigeration, and mechanical).
  • Experience managing large-scale maintenance operations and capital improvement projects.
  • Familiarity with OSHA regulations, local building codes, and fire safety standards.
  • Strong leadership, problem-solving, and communication skills.
  • Ability to manage multiple priorities in a fast-paced, guest-centered environment.
  • Proficiency in Microsoft Office Suite and maintenance management systems (MMS or CMMS).
  • EPA Universal Certification or related licensure preferred.

Join us in creating something extraordinary. Apply today to bring your passion for sales and hospitality to Dellshire Resort—where every foundation tells a story, and every story begins with you.

Dellshire Resort is part of Pyramid Global Hospitality, a leading hospitality company that offers career opportunities and has a steadfast commitment to putting people first.

Pyramid Global Hospitality is an Equal Opportunity Employer

Note: This document describes the general nature and level of work required of people in the job. It is not intended to be an all-encompassing list of responsibilities, duties, and skills.

Compensation

$94,000.00 - $115,000.00

Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.

About Pyramid Global Hospitality

Pyramid Global Hospitality (“Pyramid”) is a leading hotel management company, operating in the US, Caribbean, and Western Europe. With portfolio revenues exceeding $3 billion, Pyramid manages 220 hotels, resorts, and conference centers, both branded and independent. The firm maintains offices in Boston (Headquarters), Cincinnati, Houston, and London. Additional information about Pyramid can be found at www.pyramidglobal.com In 2021, Pyramid partnered with Benchmark Resorts and Hotels to add an additional 59 Managed or Asset Managed Resorts and over 10,000 additional team members. The two companies share the same company culture, values and philosophies. We are growing and Opportunities abound! What really sets us apart from its competitors is our reputation as an employer. Professional growth is not just possible throughout the company but planned and encouraged. The Leadership Team at Pyramid consider team member development its first priority, understanding that success is only achieved in a workplace where every contributor is respected and recognized. This is why we deliver superior results. There is opportunity to work directly with senior leaders, experience stretch assignments and learn hospitality management from industry giants. You will come to know a distinctive people centric culture that is at the core of all we do. The decisions we make and the paths we take are bound by a commitment to our Owners, Associates, Customers and the Communities where we work. We attract the most talented associates in the industry, and actively encourage candidates with a “hospitality spirit” who may be thinking about a career change to join our team.

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