Software Engineering Manager

Job Profile

Position Overview

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a Software Engineering Manager within the PNC Retail Digital team, you will be based in Pittsburgh, PA, or Dallas, TX. The position is primarily based in a PNC location. Responsibilities require time in the office or in the field on a regular basis.

This manager should be able to manage multiple technology agile crews.

• Advanced Java
• Microservices and OpenShift / Container management
• Kafka / Data Streaming
• Application monitoring and alerting
• Resource Development and Leading Diverse Team
• CI/CD
• Dynatrace
• Delivery and Production Support – Both Project Work and Production
• Strong written and verbal communicator with the ability to translate complex technical information for senior management and product team
• Experience providing technical thought leadership across an organization
• Experience with Oracle and MongoDB

Engineering Leadership & Delivery

• Manage a group of software engineers across one or more product lines; ensure predictable delivery and operational excellence.
• Own execution of the SDLC end-to-end (requirements alignment, design, build, test, release, and support), balancing delivery speed with quality and risk controls.
• Establish and continuously improve engineering practices that raise code quality, reduce defects, and increase reliability (e.g., peer review, automated testing, CI/CD health).

Required Technical Qualifications

• Hands-on Java expertise, including modern language features and best practices for building maintainable enterprise services.
• Strong experience with Spring Boot (service development, RESTful APIs, dependency injection, security patterns, and testing practices).
• Solid database engineering knowledge across MySQL and Oracle (data modeling, performance tuning fundamentals, SQL fluency).
• Demonstrated mastery of SDLC disciplines and quality practices (design reviews, code reviews, automated testing, release readiness).
• Hands-on understanding of CI/CD pipelines and modern DevOps practices; ability to guide teams on build/deploy reliability and repeatable delivery.
• Proficiency with git workflows and branching strategies; ability to set standards that support team scale and production safety.
• Proven ability to lead solution architecture and design decisions and communicate tradeoffs clearly to technical and non-technical stakeholders.

Soft Skills & Leadership Behaviors

• Clear, confident communication explains complex technical topics succinctly, adapts to audience, and influences decisions through facts and sound judgment.
• Strong documentation discipline produces and maintains design docs, runbooks, operational playbooks, and decision records that scale across teams.
• Exceptional organizational skills manage competing priorities, align stakeholders, and keep delivery predictable through planning, transparency, and follow-through.
• Leadership and people development: coaches engineers and leads; builds a culture of learning, craftsmanship, and accountability; leads effective change and handles difficult conversations when needed.
• Cross-functional partnership collaborates effectively with product, QA, operations, security/risk partners, and adjacent teams to deliver integrated outcomes.

Scope / Impact

• Leads PPO engineering delivery across one or more product lines, accountable for engineering outcomes, team health, quality, and operational performance.
• Drives continuous improvement in the delivery pipeline and engineering practices to improve reliability and speed-to-value.

PNC is an in-office company that fosters a supportive culture where employees can thrive and achieve balance. We encourage candidates to connect with their recruiter and hiring manager to understand workplace expectations and ensure the role aligns with their goals.

PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.

Job Description

• Manages development projects, development teams and application support functions.
• Oversees multiple application programming and analysis projects which include development, installation and maintenance of application programs.
• Monitors and maintains adherence and compliance to quality standards on an ongoing basis.
• Maximizes staff contribution through professional growth and development, to increase teamwork and more effectively meet business needs.
• Analyzes applications to ensure that all systems that are developed, meet business needs and specifications.

PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:

• Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
• Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.

PNC Also Has Fundamental Expectations Of Our People Managers. As a Manager Of Talent In PNC, You Will Be Expected To

• Include Intentionally - Cultivates diverse teams and inclusive workplaces to expand thinking.
• Live the Values - Role models our values with transparency and courage.
• Enable Change - Takes action to drive change and innovation that will transform our business.
• Achieve Results - Takes personal ownership to deliver results. Empowers and trusts others in decision making.
• Develop the Best - Raises the bar with every talent decision and guides the achievement of all employees and customers.

Qualifications

Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.

Preferred Skills

• Application Development, Business Management, CI/CD, Customer Solutions, Design, Group Problem Solving, IT Leadership, Java, Process Improvements, Red Hat OpenShift, Release Management, Software Solutions, User Experience (UX) Design

Competencies

• Agile Development, Application Delivery Process, Application Development Tools, Coaching Others, Design Thinking, IT Environment, Software Process Improvement (SPI), System Testing

Work Experience

Roles at this level typically require a university / college degree, with 5+ years of industry-relevant experience. At least 3 years of prior management experience is typically required. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.

Education

Bachelors

Certifications

No Required Certification(s)

Licenses

No Required License(s)

Benefits

PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives.

In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 9 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service.

To learn more about these and other programs, including benefits for full time and part-time employees, visit pncthrive.com.

Disability Accommodations Statement

If an accommodation is required to participate in the application process, please contact us via email at [email protected]. Please include “accommodation request” in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call 877-968-7762 and say "Workday" for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions.

Equal Employment Opportunity (EEO)

PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.

This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history.

California Residents

Refer to the California Consumer Privacy Act Privacy Notice to gain understanding of how PNC may use or disclose your personal information in our hiring practices.