Join PatientPoint
Join PatientPoint to be part of a dynamic team committed to empower better health. As a leading digital health company, we innovate to positively impact patient behaviors. Our purpose-driven approach offers an inspirational career opportunity where you can contribute to improving health outcomes for millions of patients nationwide.
Location
Remote
Travel Required
15% or More
Job Summary
PatientPoint is the leader in tech-enabled patient engagement solutions that improve the doctor–patient experience. Our platform delivers interactive and passive digital experiences across exam rooms, waiting rooms, and back offices nationwide. As we continue our transformation into a modern product-centric organization, we are seeking a Vice President of Engineering to lead our global engineering organization and shape the next generation of digitally enabled patient engagement.
The VP of Engineering is responsible for the end-to-end leadership of PatientPoint’s core engineering organization—including Platform Engineering, Application Engineering, Content Services, and QA.
This leader applies first principles of engineering, balancing disciplined execution with thoughtful scrappiness and innovation. They develop high-performing teams, modern, rigorous engineering practices, and architectures that enable reliable, scalable, and customer-centric products.
What You’ll Do
Strategic Leadership
- Define and execute an engineering vision and strategy aligned to the company’s overall strategy and a modern product operating model.
- Partner with Product, UX, PMO and Data leaders to ensure roadmaps, architectures, and team structures support value delivery and fast learning cycles.
- Establish engineering principles that focus on simplicity, quality, reliability, and high leverage.
Organizational Leadership & Talent
- Lead and inspire a multi-disciplinary engineering organization across U.S., nearshore, and offshore teams.
- Build high-performance culture through talent development, coaching, succession planning, and clear standards of excellence.
- Foster a mindset of accountability, psychological safety, ownership, and continuous improvement.
Execution & Delivery
- Drive consistent, predictable delivery of high-quality software across all PatientPoint modalities.
- Oversee QA automation, testing frameworks, release engineering, and production readiness practices.
- Champion iterative development, rapid experimentation, and evidence-based decision-making.
- Establish KPIs for engineering velocity, reliability, quality, cost efficiency, and technical risk reduction.
Architecture, Technology, & Operations
- Guide PatientPoint’s architectural evolution toward modular, scalable platforms that support content delivery, device orchestration, personalization, analytics, and API-based integration.
- Ensure architectures enable both disciplined engineering fundamentals and productive innovation.
Device Engineering & Fleet Management
- Oversee engineering for PatientPoint’s nationwide device footprint, ensuring stability, performance, and remote supportability at scale.
- Drive continual improvements in device telemetry, monitoring, remote management, and platform health.
Global Teams & Partner Management
- Lead and optimize mixed-shore engineering teams with clear engagement models, accountability, and governance.
- Partner effectively with external development groups while maintaining strong internal engineering ownership and standards.
Cross-Functional Partnership
- Collaborate closely with Product and UX to ensure empowered, customer-centric teams.
- Work with Data and Analytics leadership to integrate insights and intelligence across the platform.
- Partner with GTM, Operations, and Customer Success to ensure engineering solutions meet operational and commercial needs.
Generative AI Adoption
- Advance our AI-native engineering practices by expanding the effective use of generative-AI tools across coding, testing, and documentation.
- Boost engineering productivity by enabling teams to use AI tools that improve code quality, reduce cycle times, and speed up onboarding.
- Define and uphold best practices for secure, responsible, and consistent use of AI within engineering workflows.
What We Need
- 12+ years of engineering experience, including 7+ years leading multi-team engineering organizations.
- Proven success operating in modern product-centric organizations with empowered, cross-functional teams.
- Deep understanding of engineering first principles, including scalability, simplicity, modularity, maintainability, and reliability.
- Experience building and scaling high-performing engineering teams across multiple locations (U.S., nearshore, offshore).
- Strong background with cloud-native architectures, distributed systems, CI/CD, automation, and DevOps best practices.
- Deep understanding of the use, application, and limits of AI coding agents, assistants, and how to effectively drive adoption within teams.
- Demonstrated ability to raise engineering standards, improve delivery velocity, and reduce technical risk.
- Exceptional communication skills and ability to collaborate with senior leadership.
- Demonstrated high-agency leadership with bias-to-action: proactively identifying and solving problems across professional contexts.
- Active practitioner of AI-augmented work practices with ability to model and coach these behaviors across the organization.
Desired Qualifications
- Experience scaling platforms with high reliability, distributed systems, or large device fleets (any industry).
- Prior leadership during organizational transformation or product model adoption.
- Strong financial acumen and experience managing complex budgets.
What You'll Need to Succeed
Within the first 12–18 months, the VP of Engineering will:
- Establish a predictable engineering cadence and measurable improvements in delivery velocity, stability, and quality.
- Simplify architectures and strengthen foundational engineering practices.
- Build a high-ownership engineering culture with strong technical leadership and growth pathways.
- Improve device platform health and fleet stability through better tooling, observability, and automation.
- Demonstrate strong, trust-based alignment across Engineering, Product, and UX.
Base Salary Band: $200,400-$294,900
Compensation
At PatientPoint, we are committed to providing competitive pay and benefits that are in line with industry standards. We analyze and carefully consider several factors when determining compensation, including skills, qualifications, geographic location, and professional experience, which can cause your compensation to vary. The base salary range listed is just one component of PatientPoint’s total compensation package for employees. For additional details on our total benefits package, please review the section “About PatientPoint” at the end of this job description.
About PatientPoint
PatientPoint is a leading digital health company that connects patients, healthcare providers and life sciences companies with the right information in the moments care decisions are made. Our solutions are proven to influence patient behavior and improve health outcomes, driving value for all stakeholders. Across the nation’s largest network of connected digital devices in 35,000 physician offices, PatientPoint solutions empower better health for more than 750 million patient visits each year.
Latest News & Innovations
- Named 2025 Best Places to Work by Built In! Read More
- New Orleans Saints Partner with PatientPoint to Enhance Player Health & Performance. Read More
- Featured on Built In’s "Insights from Top Sales Leaders." Read More
What We Offer
We know you bring your whole self to work every day, and we are committed to supporting our full-time teammates with a comprehensive range of modernized benefits and cultural perks. We offer competitive compensation, flexible time off to recharge, hybrid work options, mental and emotional wellness resources, a 401K plan, and more. While these benefits are available to full-time team members, we strive to create a positive and supportive environment for all teammates, including part-time and interns.
PatientPoint recognizes that privacy is important to you. Please read the PatientPoint privacy policy, we want you to be familiar with how we may collect, use, and disclose your information. Employer is EOE/M/F/D/V
