LEGACY is a core value that Halekulani lives by to celebrate our cultural history. For over 100 years, the hotel has welcomed visitors to Waikiki Beach, sharing our gracious hospitality, impeccable service, and unparalleled cuisine. Halekulani and Halepuna Waikiki employees live the legacy through the "art of service."
The Assistant Director of Engineering assists the Director with oversight of the overall operation and maintenance of building systems and facilities to ensure safety, efficiency, and high standards of appearance. Manages preventative maintenance programs, vendor services, and compliance requirements while providing leadership in staff supervision, budgeting, and administrative functions. Supports departmental goals and ensures a positive, safe, and productive work environment. Provides assistance at Halepuna Waikiki as required.
ESSENTIAL FUNCTIONS & RESPONSIBILITIES
Engineering Operations, Building Maintenance & Preventative Maintenance:
- Ensures the efficient operation, maintenance, and repair of facility systems, including but not limited to: HVAC (heaters, pumps, valves, steam and water distribution), refrigeration units, air and gas compressors, plumbing and water treatment systems, electrical systems, motors, locks, and carpentry components.
- Ensures swimming pool equipment, laundry equipment, kitchen equipment are in maximum working condition. Ensures front of house, public areas, restaurants, kitchens, meeting rooms, spa, fitness center and back of house areas and landscaping are maintained and held to the highest of standards.
- Conducts inspections, troubleshooting, supervision, and repair work for all areas of the property.
- Supervises and inspects the performance, operations, and maintenance of all mechanical, electrical, HVAC, plumbing, fire life safety, light, power, and additional critical systems of the property.
- Responds to all emergency situations. Maintains disaster preparedness by identifying potential problems, developing response plans, managing crises.
- Oversees and manages outsourced maintenance and repair services, including supervising subcontractors, administering service contracts, assessing repair needs, and ensuring quality and timely completion of work by third-party vendors.
- Implements and monitors an effective and accountable Preventative Maintenance system tailored to Halekulani’s central plant that achieves proper environmental conditions.
Administration/Staff Leadership:
- Adjusts work goals and schedules throughout the week to meet the work order demands and guest needs.
- Assists the Director of Engineering with researching and preparing capital requests for approval and subsequent implementation.
- Supports the Director of Engineering in managing and monitoring departmental budget.
- Ensures building and equipment licenses, permits and certifications are current.
- Establishes and implements safety procedures such as life safety manual, business continuity plan, safety, emergency, and standard operating procedures.
- Maintains written standards of department operating procedures and performance expectations.
- Completes all administrative tasks, including scheduling, labor management, reporting, project management, and manages department payroll.
- Prepares for and conducts daily lineups for the maintenance team to ensure staff are well-informed.
- Directs and manages all aspects of human resources functions, including talent acquisition and selection, onboarding, performance management, employee relations and discipline, workplace safety compliance, engagement initiatives, career development, and succession planning to support organizational goals and a positive work culture.
- Provides oversight over department in the absence of the Director of Engineering.
- Performs all other duties as may be required or assigned.
SUPERVISORY REQUIREMENTS
Reports To: Director of Engineering
Supervises: Maintenance Staff (1st, 2nd, 3rd Class)
EDUCATION/EXPERIENCE
- High school diploma or equivalent vocational training certificate.
- Associates degree in Engineering or Facilities Management or related field.
- Five (5) years of general maintenance experience preferably in a hotel, residential condominium, or commercial building setting. Two (2) years experience in a leadership or supervisory capacity.
- Any combination of education and experience which would provide the necessary knowledge, skills, and abilities to meet the minimum qualifications to perform the essential functions of this position.
LICENSES/CERTIFICATIONS
- Certified in Electrical or Mechanical Engineering preferred.
- Certification in First Aid/CPR.
KNOWLEDGE, SKILLS, & ABILITIES
- Proven experience and a solid understanding of all aspects of facilities management including but not limited to plumbing, mechanical, HVAC, electrical, life safety, spa and pool utilities, and carpentry.
- Knowledge of fire, water, temporary power, septic, onsite water treatment, and irrigation systems.
- Knowledgeable of chillers, cooling towers, pneumatics, control systems, water systems, boilers, refrigerators, compressors, etc.
- Working knowledge codes, including but not limited to plumbing, electrical, national/local fire, and State of Hawaii mechanical.
- Working knowledge of water treatment programs, blueprints and plumbing and wiring schematics and power and hand tools, meters, etc.
- Knowledge of all mechanical equipment critical to the operation of the building.
- Ability to trouble shoots and uses alternatives in emergency situations.
- Ability to instruct/direct staff in the operation, maintenance, and repair of equipment.
- Proficiency with Microsoft Office Suite (Word, Excel, Outlook).
- Ability to learn and utilize Accounting and Human Resources computer programs such as On-Track, Adaco and Dayforce, as well as other Maintenance-related software such as KeyWatcher, Saflok and Alerton.
- Working knowledge of Computer Maintenance Management System (CMMS).
- Strong organizational and time management skills.
- Ability to handle sensitive information with confidentiality.
- Excellent written and verbal communication skills.
- Detail-oriented with the ability to manage multiple tasks at once.
MENTAL DEMANDS
- Must be highly organized, detail-oriented and possess the ability to multi-task.
- Must be able to comprehend, analyze, organize and prioritize a wide variety of information within time limitations.
- Requires the ability to read and perform mathematical calculations.
- Requires concentration, alertness and attention to detail.
- Must be able to perform under stressful conditions while maintaining a courteous and professional demeanor.
- Must be able to work collaboratively with other team members.
PHYSICAL DEMANDS
Refer to the physical demands table for specific activities and their frequency.
COMMUNICATION DEMANDS
Refer to the communication demands table for specific activities and their frequency.
WORK ENVIRONMENT
- Works in both indoor, air-conditioned environment and outdoor, non-air-conditioned environment. May work in small, confined areas.
- Exposure to various temperatures and weather (hot, cold, humid, wet) conditions and variable noise levels.
- Exposure to various dust, fumes, chemicals, mites, and/or odor hazards.
- Individual is required to use proper personal protective equipment (PPE) depending upon the task(s) that need to be reviewed and completed.
- Must be flexible with work schedule, pending the need to deliver services outside the normal work shift.
- Serves as an essential employee in emergency situations.
MATERIAL OR EQUIPMENT DIRECTLY USED
Uses tools and works on heavy machinery including but not limited to air handlers, chillers, boilers, pumps, compressors, filtration systems, pool systems, generators, sprinkler systems, alarms, commercial laundry and kitchen equipment. May also use various hand tools, power tools, other specialty tools for locksmith and carpentry work. Uses safety equipment and a personal computer and other office machines to carry out duties.
Hotels and Resorts of Halekulani is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.
