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The Ford Motor Credit Company team helps put people behind the wheels of great Ford and Lincoln vehicles. By partnering with dealerships, we provide financing, personalized service and professional expertise to thousands of dealers and millions of customers in over one hundred countries around the world.
In this position...
Help shape the future of Ford Credit by driving the execution and improvement of Ford Credit’s operations and customer experience by apply AI – with a large focus on agentic systems – within the business! This role will lead a specialized team of engineers who sit within our business units to drive AI-flavored solutions for solving our most difficult challenges. The role requires a strong technical background in engineering, generative AI, and robotic process automation, alongside stellar communication abilities and strong mid-level leadership to guide a team in a new and evolving space.
The Director of Engineering – Forward Deploy AI will have autonomy in shaping the future by being accountable for the performance and results of deployed AI within the business. This role involves leading and mentoring a team of forward-deployed engineers, working with enterprise architecture and our developer enablement teams to oversee the platform for AI, and navigating the technical complexities of building and integrating AI solutions. A key aspect of this position is to champion the use of AI agents and agentic systems for both efficiency and growth opportunities across the organization. This includes working with engineering delivery teams to collaborate with business and product on AI-driven opportunities. The director will also be responsible for establishing best practices for process mapping, the selection of appropriate technology platforms, and the governance of non-deterministic systems.
