Meet Fetch Engineering
At Fetch, we are passionate about solving challenging problems and embracing ambiguity. Our engineering philosophy promotes adaptability and innovation over rigid adherence to rules. Our engineers thrive in complex environments, making well-informed decisions even in uncertain situations. We seek out the necessary information and focus on action and impact, while consistently upholding high technical standards. In this role, you will be a technical leader, shaping best practices to build world-class, user-facing technology. You will mentor fellow engineers, fostering technical growth and collaboration within the team. As a hands-on leader, you will actively contribute to the codebase and deliver features alongside your team.
About the Role:
Fetch is entering a pivotal phase where user growth is our company north star for 2026. We are hiring a Director to lead teams within our Growth pillar, responsible for driving long-term retention, engagement, and durable consumer growth at scale.
The Growth teams build the systems that power Fetch’s loyalty program and core engagement mechanics, including gaming systems, notifications, offer mechanics, and other retention-driving experiences. These platforms sit directly at the center of Fetch’s growth strategy and must support high-volume traffic, rapid experimentation, and continuous iteration.
As a Director in Growth, you will lead two teams (including managing another manager) responsible for delivering measurable growth outcomes. You will partner daily with Product, Growth Marketing, Data, and executive leadership to execute against ambitious company-level goals while ensuring long-term scalability, reliability, and operational excellence.
This is not a coding role, but strong technical depth is required to guide architecture and execution at scale.
This is a full-time role that can be held from one of our US offices or remotely in the United States.
What you’ll do at Fetch (Role Responsibilities):
- Lead, coach, and develop multiple teams of software engineers, including directly managing ICs and a manager
- Set clear expectations, provide regular feedback, and support career growth for both engineers and managers
- Own technical delivery for Growth initiatives, ensuring predictable execution and high-quality outcomes
- Translate company-level growth goals into clear technical plans, milestones, and measurable results
- Partner closely with Product and Growth Marketing to shape roadmaps and define success metrics
- Represent Engineering in cross-functional and executive growth discussions
- Guide system design, architecture, and technical decision-making across loyalty and engagement platforms
- Ensure systems are scalable, reliable, observable, and resilient under high user volume
- Balance rapid experimentation with long-term technical health and operational excellence
- Improve team processes, reduce operational overhead, and drive continuous improvement
- Communicate progress, risks, and tradeoffs clearly to stakeholders and leadership
- Foster a culture of ownership, urgency, accountability, and measurable outcomes
- Support engineers in using AI-assisted tools such as GitHub Copilot or Claude Code to improve development velocity, documentation, and code quality
In your Toolbox (Minimum Requirements):
- 5+ years of experience managing software engineers, including experience managing other managers
- Experience leading organizations of 10+ engineers across multiple teams
- Strong technical background in backend systems, distributed systems, or mobile platform infrastructure
- Experience delivering customer-facing products at scale
- Proven track record of driving measurable business outcomes through engineering execution
- Ability to evaluate system design, architecture, and technical tradeoffs
- Experience partnering closely with Product and cross-functional stakeholders
- Commitment to engineering best practices, including testing, observability, and incident management
- Ability to leverage AI tools to support engineering productivity, code quality, and team efficiency
Nice to haves/Bonus Points (Preferred Requirements):
- Experience working on growth, retention, loyalty, marketplace, or monetization systems
- Experience driving consumer mobile app user growth at scale
- Familiarity with experimentation frameworks and analytics pipelines
- Experience supporting high-throughput, low-latency services
- Prior experience scaling teams or systems through periods of rapid growth
- Strong programming background in Go, Java, or similar backend languages
- Ability to translate complex technical concepts into clear explanations for non-technical partners
