ESSENTIAL DUTIES AND RESPONSIBILITIES:
Strategic Leadership & Architecture
- Executive Vision: Provide strategic vision for network architecture and long-term planning across voice, transport, routing, OSP, and managed services.
- Infrastructure Evolution: Oversee the design and evolution of core elements, including IP/MPLS routing, optical transport (DWDM/OTN), voice platforms (VoIP, SIP), and fiber-optic OSP infrastructure.
- Innovation & Automation: Champion automation initiatives and SDN/NFV-based virtualization to enable efficient provisioning and management of the network.
- Cloud Strategy: Direct cloud engineering and operations, including infrastructure provisioning, monitoring, cost optimization, and disaster recovery.
Network Operations & Engineering
- Performance Optimization: Develop and implement strategies to optimize the performance, scalability, and reliability of the network infrastructure.
- Deployment & Maintenance: Oversee the timely design, deployment, and maintenance of network equipment while adhering to industry best practices.
- Monitoring & Incident Response: Implement proactive monitoring tools and lead troubleshooting efforts for outages, performing root cause analysis to prevent recurrence.
- Security & Compliance: Enforce network security policies and ensure compliance with regulatory requirements (e.g., CALEA, FCC, SOC 2).
Team & Business Management
- Direct Supervision: Manage and mentor cross-functional teams, including department managers for Fiber Operations, Switching, Digital Video, and Packet Networks.
- Financial Oversight: Develop and manage network operations and capital budgets (CAPEX/OPEX), ensuring cost optimization and alignment with business growth.
- Vendor & Partner Relations: Evaluate vendor proposals, negotiate contracts, and collaborate with affiliated companies and consultants to ensure network compatibility.
- Client Engagement: Partner with sales and product teams to define managed services offerings, contribute to RFPs, and ensure service delivery meets client expectations.
EDUCATION, TRAINING, AND EXPERIENCE:
- Bachelor’s degree in Electrical, Electronic, or Communications Engineering, Computer Science, or Business Management. (Master’s or MBA preferred).
- At least 10 years of experience in telecommunications network management, with a minimum of 5 years leading large groups of technical professionals.
- Comprehensive knowledge of transmission network design (copper and fiber) and traffic engineering (TDM and Packet).
- Proven expertise in IP routing (BGP, OSPF, MPLS), voice services, and OSP infrastructure.
- Hands-on experience with cloud engineering (AWS, Azure, or GCP) and automation/DevOps practices.
- Strong financial and business acumen with experience in economic analysis and budget management.
- Excellent interpersonal, written, and oral communication skills; ability to build relationships with senior leaders and customers.
Preferred
- Certificate of Professional Engineering (PE), or advanced credentials such as CCIE, AWS/Azure Professional, or MEF SDN/NFV.
- Advanced accounting and financial analysis skills.
- Experience with managed services (EDR/MDR), optical transport planning tools, and monitoring platforms (e.g., ELK, Prometheus).
REQUIRED SKILLS:
- Excellent interpersonal skills to establish and maintain effective relationships with customers, employees, superiors and business contacts in a professional, timely and courteous manner.
- Excellent written and oral communication skills.
- Strong relationship builder and communicator with experience leading diverse work teams.
- Ability to perform a variety of tasks, often changing assignments on short notice.
- Must be able to work independently with little or no direct supervision and contribute to a team environment.
- Ability to make sound decisions using the information at hand.
- Strong trouble resolution and problem-solving skills.
- Able to think at a strategic level by viewing things from a broader perspective than day-to-day operations.
- Deals effectively with unexpected situations and issues and is able to be an effective change agent within the company.
- Must possess a strong financial and business acumen.
- Required to have a very strong work ethic.
- Ability to develop absolute trust and respect of their staff and other senior leaders.
- Strong attention to detail and accuracy.
TOOLS, EQUIPMENT, AND SOFTWARE:
- Demonstrated knowledge of personal computer applications Microsoft Windows and Microsoft Office, including Microsoft Outlook.
- Experience and proficiency with CAD programs, Visio, PowerPoint, and mapping software.
WORKING CONDITIONS AND PHYSICAL REQUIREMENTS:
- Primarily indoor work primarily in office environment.
- Frequent utilization of manual dexterity and visualizing of computer screen.
- No unusual physical requirements.
- Frequent travel by vehicle and some by air, with some overnights (if applicable).
- Frequent extended hours required in order to meet deadlines and respond to issues. Includes availability after normal business hours and on weekends.
- Work environment will be unstructured and with little, if any, direct supervision.
