Job Description

Arlo Hotels, an independent lifestyle hotel, is now actively seeking a dynamic Director of Engineering and Security. Are you someone who is passionate about people, driven by purpose, and clever in your approach? If so, keep on reading! Here at Arlo, we strive to create a sense of awe that leaves those we touch wanting more.

Responsibilities and Authorities

  • Always treats guests with courtesy and respect in a variety of situations.
  • Displays honesty & integrity.
  • Oversees the Engineering and Security Departments & Life Safety aspects throughout the building.
  • Conducts pre-shift meetings with Engineering and Security staff members.
  • Communicates effectively to staff using tools such as development reviews, training, departmental orientation, and monthly departmental meetings.
  • Motivates and develops team members.
  • Create preventive maintenance and inspection programs to ensure full compliance with safety regulations, building codes, and operational standards.
  • Ensures updated safe work environment.
  • Liaises with various 3rd party contracted labor company leaders.
  • Participates in and oversees Safety Program Arlo DC.

Specific Duties

  • Is an inspirational leader able to motivate team members to be consistently engaged in serving others, always looking for that opportunity.
  • Is organized and meticulous, utilizing a broad knowledge of building systems and mechanical operations to ensure operational efficiency and reliability.
  • Is a team player that supports the hotel operations team and is willing to do whatever is necessary to ensure the guest’s expectations are met and exceeded.
  • Selection, development, and leadership of all Engineering team members in a building environment.
  • Partner with development and construction teams to oversee the work being done within the property, including participation in construction/renovation meetings, punch of space and rooms, receipt and installation of FF&E, etc.
  • Management of all building systems, maintenance, and repair to consistently provide all guests and team members with fully operational amenities and facilities.
  • Organize, schedule, and oversee minor repairs across the building including needs of carpentry, electrical, plumbing, HVAC, and aesthetic disciplines including painting.
  • Assess proactive and reactive mechanical needs, determining appropriate repair strategy and, as needed, select vendors and contractors to complete work throughout the building as assigned.
  • Establish and execute a preventative maintenance program to ensure all public areas and machinery are serviced and updated according to schedule to prevent major breakdowns.
  • Establishes and enforces security protocols and SOPs for all vendors, contractors, and partners, including key control and safety procedures.
  • Conducts routine audits of all security systems and platforms to ensure compliance with reporting standards, incident documentation, and assigned duties.
  • Reviews and follows up on all incident reports, ensuring proper resolution, documentation, and communication with leadership.
  • Partners with department heads to maintain a secure environment for guests, team members, and assets.
  • Leads property-wide safety and security training initiatives, including regular all-hands meetings to reinforce awareness, preparedness, and best practices.
  • Ensures full compliance with local, state, and federal safety and security regulations.
  • Acts as primary liaison for emergency response, coordinating with local authorities and first responders as needed.
  • Create and execute one, three, and five-year Capital plans in accordance with company standards.
  • With this job, you will have the opportunity to make a difference in the lives of our guests, team members, investors, and communities. We are looking for someone that understands what it means to live and emulate the culture.

Requirements

  • High school diploma or equivalent required; college degree preferred. Vocational training in Electrical, HVAC, or Building Systems preferred.
  • Minimum of 5 years previous building maintenance leadership experience required. Prior hotel/resort maintenance experience in a full-service luxury or boutique environment required.
  • Prior experience using Microsoft Programming required. Must display ability to work with general computer operations. Experience with Google Apps or other web-based communication programs helpful.
  • Must be able to communicate professionally in English, both written and verbal. Conversational abilities in other languages are helpful.
  • Must be able to multi-task and display ability to recognize that the guests’ interests and needs are always primary. Must be able to lift up to 50 lbs. regularly. Must be able to access all areas of the resort across varied terrain and footing.

Special Requirements

  • Due to the cyclical nature of the hospitality industry, engineering staff may be required to work varying schedules to reflect the business needs of the hotel.

[Salary Range: $120,000.00 - 140,000.00]

In the lifestyle hospitality industry, people make the difference. Arlo is committed to being a great place to work, providing exceptional service for our guests through our unique approach to the independent lifestyle hotel segment. We utilize state-of-the-art technology and time-tested management techniques to constantly improve our efficiency, and we approach each hotel in an innovative, resourceful and entrepreneurial manner. Arlo Hotels specializes in mid to large scale Lifestyle Hotels in primary market locations. Our first two hotels opened in the fall of 2016 in New York City's SoHo and NoMad neighborhoods.

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