Have you ever wondered what it would be like to build massively scalable systems that are used by the world's largest cloud infrastructures? Would you enjoy broad yet equally deep scope that impacts all AWS systems globally? AWS EC2 Manufacturing Infrastructure Services(MIS) continues to pioneer and our team is architecting, building, and operating scalable services that are at the core of AWS manufacturing infrastructure for the Manufacturing Partners and delivery of our platforms.
What do we do?
We build and operate unified testing, validation, and diagnostic services at manufacturers that ensure every server and rack meets AWS quality and security standards before shipment—enabling rapid, safe scaling of AWS infrastructure globally while maintaining supply chain integrity throughout the hardware lifecycle. Our platform enables service owners such as EC2, EBS, S3, and others to deliver healthy servers for their service to the production. Our team leads a large-scale service that sets the bar for Amazon and the industry in platform level services, effectively enabling the hardware at scale by designing and developing the software that manages the verification and testing of every server in AWS.
Why it’s high-impact?
We set the bar high to ensure that AWS customers get the capacity they need to run their applications on a healthy hardware server within an SLA.
What’s the challenge?
There are many ambiguous and difficult challenges in our fast-moving space. Our platform is mission critical and requires deep system and software expertise. You need to have the ability to work within a fast moving and startup-like environment in a large company. You will identify solutions, trying ideas, given space to fail and iterate to produce products that your customers love.
As an SDM, you will have the opportunity to lead a team that builds, invents, evolves, scales, and maintains distributed software systems for AWS EC2 MIS. You lead the long-term strategy and solution to challenging technical and business problems for AWS EC2 MIS Foundational Services. The right candidate will enjoy finding solutions to hard problems, working with other teams to build scalable solutions, and growing the career of your team of engineers. You should be able to thrive and succeed in an entrepreneurial environment, and not be hindered by ambiguity or competing priorities. You understand mission critical services and obsess over customer experience. This means you are not only able to develop and drive high-level strategic initiatives, and build mechanisms to keep programs on track, but can also roll up your sleeves, dig in and get the job done. It also includes working closely with PE's and TPM’s to help shape the customer experience.
Key job responsibilities
- Own design, development, test, deployment and operation of capabilities that support manufacturing infrastructure and services
- Advise and consult with other SDM’s and Senior Engineers on design and architecture
- Provide technical direction to your team, and influence technical direction of stakeholder teams
- Establish and execute short and long-term architectural roadmaps
- Hire and mentor software/system engineers and actively participate in developing their career
- Partner with PE's and TPMs to accelerate delivery of solutions to our customers
- Be responsible for ensuring sanity of architecture, operational excellence and quality, delivering results on time
A day in the life
As a Software Development Manager, you will work with PE's and TPMs on execution of product roadmap. Managing your team and work with other SDM’s or stakeholders in designing, developing, and delivering solutions to our customers. You own supporting production issues and tickets. We all own the outcome for our customers.
About the team
The EC2 Manufacturing Infrastructure Services team (EC2MIS) builds and operates unified testing, validation, and diagnostic services at manufacturers that ensure every server and rack meets AWS quality and security standards before shipment—enabling rapid, safe scaling of AWS infrastructure globally while maintaining supply chain integrity throughout the hardware lifecycle. You’ll join a diverse team of software, systems, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.
About AWS
AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.
Why AWS?
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Inclusive Team Culture
Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon conferences, inspire us to never stop embracing our uniqueness.
Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.
Basic Qualifications:
- Bachelor's degree
- 5+ years of engineering team management experience
- 5+ years of engineering experience
- Experience designing or architecting (design patterns, reliability and scaling) of new and existing systems
- Experience managing a team of high calibre Software Engineers developing complex, world class, scalable software systems that have been successfully delivered to customers
- Experience in engineering team management
- Experience in recruiting, hiring, mentoring/coaching and managing teams of Software Engineers to improve their skills, and make them more effective, product software engineers
- Experience in many disparate technologies, typically ranging from front-end user interfaces through to back-end systems and all points in between
Preferred Qualifications:
- 7+ years of engineering team management experience
- 7+ years of leading development of applications backed by AWS services or using other cloud based technologies and services experience
- Experience in communicating with users, other technical teams, and senior leadership to collect requirements, describe software product features, technical designs, and product strategy
- Experience partnering with product and program management teams
- Knowledge of engineering practices and patterns for the full software/hardware/networks development life cycle, including coding standards, code reviews, source control management, build processes, testing, certification, and livesite operations
- Experience in hands-on infrastructure, troubleshooting, systems administration, networking, DevOps or applications development
- Experience in building distributed applications and infrastructure
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.
USA, CA, Cupertino - 212,700.00 - 287,700.00 USD annually
